Health Guarantee

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We guarantee that your puppy is in good health at the time of sale and has been examined by a licensed veterinarian prior to going home.

This puppy is guaranteed against life-altering hereditary or congenital conditions that significantly affect quality of life for a period of two (2) years from the puppy’s date of birth.

Terms of the Guarantee

1. The puppy must be examined by a licensed veterinarian within 72 hours of going home. Failure to do so voids this guarantee.

2. A written diagnosis from two licensed veterinarians, one of whom must be independent of the buyer, is required to validate any claim.

3. The condition must be proven to be genetic in origin and not caused by injury, illness, neglect, improper care, or environmental factors.

4. This guarantee does not cover minor or cosmetic conditions, parasites, allergies, kennel cough, injuries, or illnesses contracted after leaving our care.

Breeder Responsibility

If the puppy is diagnosed with a qualifying genetic condition within the two-year guarantee period, the breeder will offer one of the following remedies, at the breeder’s discretion:

• A replacement puppy from a future litter (when available), or

• A partial refund of the purchase price (excluding deposits and non-refundable fees)

Veterinary expenses, transportation costs, and other associated expenses are the responsibility of the buyer.

Buyer Responsibility

To maintain this guarantee, the buyer agrees to:

• Provide routine veterinary care, vaccinations, and parasite prevention

• Maintain the puppy at a healthy weight

• Provide proper nutrition and appropriate exercise

• Never breed the puppy unless expressly permitted in writing

This health guarantee is non-transferable and applies only to the original buyer.

Dear Puppy Families,

We want every placement to be a positive and transparent experience. Please review our refund policy carefully before submitting a deposit or final payment.

Deposits

All puppy deposits are non-refundable. Deposits secure your place on our reservation list and cover the costs associated with planning, care, and allocation of puppies.

If a buyer chooses not to move forward for personal reasons, the deposit may be transferred to a future litter (one time only) at the breeder’s discretion.

Final Payment

Once final payment has been made and the puppy is picked up or delivered, no refunds will be issued, except as outlined below.

Health Guarantee

If a licensed veterinarian diagnoses the puppy with a life-threatening congenital condition within the time frame specified in our health guarantee, the buyer may be eligible for:

• A replacement puppy from a future litter or
• A partial or full refund, as outlined in the health guarantee contract

Proper veterinary documentation is required.

Breeder-Initiated Refunds

If the breeder is unable to provide a puppy due to unforeseen circumstances (health, safety, or availability), the buyer will receive:

• A full refund of all monies paid or
• The option to transfer funds to a future litter

Returns

We do not offer refunds for changes in lifestyle, housing issues, allergies, or personal circumstances. If a buyer can no longer keep their puppy, the breeder must be notified and given the opportunity to assist with rehoming.

By submitting a deposit or payment, you acknowledge and agree to this refund policy.

Please feel free to reach out with any questions prior to reserving a puppy.